iPlanet BPO Call Center Services
Your Strategic Partner in Delivering Exceptional Customer Support & Sales Solutions
24/7 Availability
Round‑the‑clock service to ensure your customers are always supported, whenever they need assistance.
Scalability
Easily expand or reduce services based on your current business demands and seasonal fluctuations.
Multilingual Support
Break language barriers with agents fluent in multiple languages for seamless global communication.
Cost‑Effectiveness
Pay only for the services you use with our flexible, efficient labor models that reduce overhead.
Industry Expertise
Specialized teams trained in your sector's unique requirements, from healthcare to financial services.
📞 Inbound Call Center Services
- •Lead Qualification – Identify and prioritize high‑value prospects
- •Inbound Sales – Convert inquiries into revenue with consultative selling
- •Technical Support – Expert troubleshooting for your products/services
- •Help Desk Services – Specialized support for finance, insurance, and more
- •Order Processing – Accurate and efficient purchase handling
- •Direct Response Support – Dedicated teams for marketing campaigns
📱 Outbound Call Center Services
- •Lead Generation – Targeted outreach to attract qualified prospects
- •Telesales & Upselling – Revenue‑maximizing cross‑sell strategies
- •Surveys & Feedback – Actionable market intelligence collection
- •Customer Retention – Programs to enhance loyalty and reduce churn
- •Appointment Setting – Structured scheduling to boost conversions
✨ Additional Value‑Added Services
Virtual Receptionist
Professional call handling and message taking for small and medium businesses.
Reservation Services
Comprehensive booking management for events, appointments, and more.
Brand Management
Consistent, on‑brand interactions that elevate your company's image.
🏢 Industries We Serve
🚀 Ready to Transform Your Customer Experience?
Partner with iPlanet BPO and elevate your customer support and sales performance today.
Address
605 Quantum Tower, Malad (W), Mumbai-400064
Hours
8 PM – 5 AM, Monday – Friday